Follow the tips below when taking pictures of your pet.
If you can't follow these steps exactly, don't worry! We have a dedicated team that checks all orders and photos as they come in.
If your photo does not meet our standards, we will notify you within 12 hours of receiving your order and help you choose a more appropriate photo
  • Close-up photos work best
  • Take pictures at eye level with your pet
  • Take photos in natural light, not flash
  • Try to get your pet to sit or stay still - make sure there is no blurring
  • Make sure the long, fluffy ears are in the picture and out of frame
  • Requires a minimum size of 500px x 500px


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